Our Technical Support consist of the following solutions

 

Proactive Server Monitoring

Our monitoring agents provide around the clock monitoring 24/7, we provide proactive alerts to offer early warning of potential system failures and resource utilisation issues.

Pro-Active Support

Our proactive support measures include:

• Automated or manual server maintenance and automated pc support
• Complete Asset tracking
• Scheduled Patch and Security Management

Re-Active Support

With our dedicated teams that specialise in remote and onsite re-active support you can be assured that your IT needs are taken care of:

• Re-active server, workstation and laptop user support
• Scheduled Back-up and error resolution
• Permanently outsourced IT resources onsite